Thaka bet Privacy Policy — Your Information Is Completely Safe With Us

Thaka bet (https://thakabet.com) takes your privacy seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information.

By visiting thaka bet's website or creating an account, you are agreeing to this Privacy Policy. Please read it carefully before registering.

This policy applies to all thaka bet services — including the website, mobile app, and any other digital channels. We may update this policy from time to time, so we recommend checking this page regularly.

Thaka bet only collects information that is necessary to provide our services. We never ask for data that isn't needed. Below is a breakdown of the types of information we collect:

Directly Provided Information

Information you provide during account registration and identity verification:

Data Type	Purpose
Full Name	Account Identity & KYC Verification
Date of birth	Age Verification (18+)
Mobile Number	Account Security & Communications
Email address	Login & Important Notifications
National ID / Passport	KYC Identity Verification
Payment information (Mobile Pay/Nagad number)	Deposit & Withdrawal Processing

Automatically Collected Information

When you use thaka bet, the following technical information is collected automatically:

• IP address: Security verification and geolocation detection.
• Device Information: Device type, operating system, and browser.
• Log data: Login times, page visits, and session data.
• Gaming History: Records of bets, wins, losses, and transactions.
• Cookie data: Analysis of preferences and usage patterns.

Thaka bet uses your information only for specified purposes. We never use your data beyond what has been explicitly authorized.

Primary Use Cases

• Account Management: For registration, login, and account verification.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To address your complaints and inquiries.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Fulfilling legal obligations: To meet KYC, AML, and regulatory requirements.
• Service Improvement: Analysing usage patterns to improve your experience.
• Promotional Communications: To send you offers and bonus information, only with your consent.

Automated Decision-Making

Thaka bet uses automated systems in certain cases — such as detecting fraud or flagging unusual transactions. However, significant decisions like account closures are always reviewed by a human.

Thaka bet never sells your personal information. However, limited data sharing with trusted third parties may occur where necessary to deliver our services.

Permitted Cases for Data Sharing

• Payment Processors: Only the information required to process Mobile Pay, Nagad, and Rocket transactions.
• Identity verification services: Authorized institution for completing the KYC process.
• Technology Service Providers: Cloud storage and cybersecurity partners — bound by strict confidentiality agreements.
• Legal Authorities: To comply with court orders or directives from regulatory authorities.

International Data Transfers

Thaka bet primarily operates in Bangladesh. However, some of our technical infrastructure may be located in other countries. In such cases, data is transferred in accordance with international data protection standards, ensuring the same level of security.

Thaka bet uses the latest technology to protect your data. Our security measures follow international banking-grade standards.

Technical Security

• SSL/TLS Encryption: 256-bit encryption on all data transfers.
• Firewall: Blocking unauthorized access with advanced network firewalls.
• Two-Factor Authentication: OTP verification for account login.
• Regular security audits: Regular audits conducted by third-party security specialists.
• Encrypted storage: All stored data is kept in an encrypted database.

Organizational Security

• Only authorized personnel have access to specific data.
• All staff are required to sign confidentiality agreements.
• Regular staff training on data protection is conducted.

Thaka bet's website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use

Cookie Type	Purpose	Duration
Essential Cookies	Maintaining login sessions and security	Until end of session
Functional Cookies	Remembering language and preference settings	1 Year
Analytics Cookies	Understanding page visits and usage patterns	6 months
Security Cookies	Fraud & Bot Detection	30 Days

Cookie Controls

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may prevent some features from functioning properly.

Every thaka bet user holds the following rights regarding their personal information:

• Right to Access: You can find out what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can restrict how your information is used for specific purposes.
• Right to Opt Out: You may opt out of marketing communications at any time.
• Right to Lodge a Complaint: You may file a complaint in the event of a privacy breach.

Please note that due to legal obligations, we may be required by law to retain certain data for a specified period. In such cases, complete deletion may not be possible.

Thaka bet does not retain any data longer than necessary. Retention periods vary depending on the type of information:

Data Type	Retention Period
Account Information (Active)	For as long as the account remains active
Transaction Records	5 years after the last transaction
KYC Documents	5 years after account closure
Customer Support Contact	2 years after the issue is resolved
Cookie Data	Depending on cookie type (1 month – 1 year)
Inactive Account Information	3 years after inactivity

Once the defined retention period expires, data is securely deleted or anonymised so that your identity can no longer be identified in any way.

Thaka bet is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

If a minor registers using a false age and this is later discovered, their account will be immediately terminated and all collected data will be deleted.

Thaka bet may update this Privacy Policy when necessary. For significant changes, you will be notified via your registered email or SMS. Minor updates will be reflected on this page.

Continued use of thaka bet after any changes will be considered your acceptance of the updated policy.

Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please reach out through the following:

Your privacy is not just a legal obligation to us — it is the foundation of our business. thaka bet believes that earning your trust is our greatest achievement.